We are third party IT services company, Techycinch provide services for break fix maintenance and EUC solutions to our customers for desktop support and network support maintenance.

Contacts

Office No 5759 182-184 High Street north east Ham London E6 2JA

info@techycinch.com

+44-7366424374

Twitter Facebook-f Pinterest-p Instagram

Privacy Policy

At Techycinch, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with the services we provide, including but not limited to IT Asset Disposal & Destruction, Third-Party Maintenance, Full-Time Resource Allocation, IMAC Service, Retail Support, Resource on SLA, Global Deployments, AV Technology, Wireless Surveys, and other IT-related services.

By engaging with Techycinch, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

– Personal Identification Information: Name, email address, phone number, and other contact details.
– Business Information: Company name, job title, and any other relevant business information.
– Service-Related Information: Details about your IT infrastructure, equipment, and the specific services you require.
– Transactional Information: Payment and billing details.
– Technical Information: IP addresses, browser type, operating system, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

– Service Delivery: To provide IT services such as IT Asset Disposal, Third-Party Maintenance, Full-Time Resource Allocation, IMAC Service, and others.
– Customer Support: To address any inquiries or issues you may have regarding our services.
– Billing and Payment Processing: To process payments and manage invoices for our services.
– Improvement of Services: To understand your business needs better and to improve our offerings.
– Communication: To send updates, service-related notifications, or information about new services and promotions.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

– Service Partners: Third-party vendors or contractors that assist us in delivering services, such as global deployment teams or AV technology specialists.
– Legal Compliance: If required by law or legal process, we may disclose your information to relevant authorities.
– Business Transfers: In the event of a merger, acquisition, or other business transition, your information may be transferred to the successor entity.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

5. Data Security

We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure data storage.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

– Access: The right to request copies of your personal data.
– Rectification: The right to request correction of any inaccurate or incomplete data.
– Erasure: The right to request the deletion of your personal data under certain conditions.
– Restriction: The right to restrict the processing of your personal data.
– Objection: The right to object to our processing of your personal data.
– Data Portability: The right to request the transfer of your data to another organization or directly to you.

If you wish to exercise any of these rights, please contact us at info@techycinch.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with our site and provide a more personalized browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

Techycinch reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or through a prominent notice on our website. Your continued use of our services after such changes will constitute your acknowledgment of the modified policy.

 9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Techycinch
Email: info@techycinch.com